CLTS's approach to support is predominantly behind the scenes and proactive, devoted to building and maintaining a computing environment for Campus Life staff that is robust, flexible, and secure. While our goal is total intangibility (in the form of a bug-free technological experience for our users), we’re available during extended business hours to troubleshoot errors and fix problems.

To put in a request for support, submit a ticket through Service-Now or call the Help Desk at 404-727-7777. 

Service-Now Self Service

CLTS offers Remote Support during live interactions.  In order to share your screen for real time support please click the link below and ask your support representative for a session key.

Remote Support via BeyondTrust (BOMGAR)